Careers
Current Vacancies
Hive on the Road Engagement Worker - Closing Date for Applications Monday 31st August 2026
Mikeysline is a Highland, Islands and Moray-based mental health awareness and suicide prevention charity, established in 2015. We provide support to both adults and young people through evening text-based services, one-to-one sessions in person, by phone or online, and support in schools and communities across the region.
Launched in February 2024, Hive on the Road was created to take support directly into communities. Since then, our first fully converted Ford Transit van has visited locations across the Highlands, Moray and Orkney. In 2025, we expanded the project with a second vehicle focused on reaching communities across the northwest Highlands and the Western Isles.
A core aim of Hive on the Road is to make mental health support more accessible in communities across the Highlands, Islands and Moray, especially in areas not yet reached by other face-to-face services. The vehicles offer welcoming, safe spaces for support sessions, while also helping to raise awareness of Mikeysline’s services and reduce stigma around mental health. They also form an important part of our presence at larger community events, including Belladrum and the Black Isle Show. We work with businesses, schools and community groups to ensure knowledge of our services reaches all ages and backgrounds.
Key Details
- Location: Flexible but must be based in Sutherland/Caithness
- Reports to: Hive on the Road Manager
- Hours: 16 hours per week
- Pay: £13.45 per hour
- Closing date: Monday 31st August 2026 at 5pm
Full induction, training and supervision will be provided.
What you’ll do
This role will support the delivery of Hive on the Road across the areas where we operate. Engagement Workers will travel with the vehicle, provide person-centred emotional support to individuals, and help build positive relationships with local businesses, organisations and communities. Engagement Workers must also be prepared to drive the Ford Transit vehicle.
This role will be based in Caithness/Sutherland (covering the north and northwest Highlands). Opportunities for supplementary shifts in other Mikeysline services may also be available and can be discussed with successful candidates.
Core work:
- Providing mental health and emotional support to individuals in a safe, welcoming and non-judgemental environment
- Building positive relationships with local businesses, organisations and community groups
- Raising the profile of Hive on the Road and other Mikeysline services
- Facilitating Hive on the Road visits, activities and events in line with service and community needs
- Contributing to a positive, reliable and person-centred service for the communities we support
Practical responsibilities:
- Keep accurate records
- Work closely with partner organisations
- Work with colleagues
- Follow Mikeysline safeguarding and confidentiality policies (as well as other key policies)
- Driving the Hive on the Road vehicle on community visits
What we’re looking for
Must-have:
- Experience of working in mental health services and/or a strong knowledge and understanding of mental health issues
- Strong communication skills and the ability to build positive relationships with people at all levels
- Ability to be calm under pressure and in unpredictable circumstances
- A creative, collaborative and organised approach, with the ability to work independently and as part of a wider team
- Flexibility to travel, including occasional longer days and overnight stays where required
- Good IT skills and a full, clean UK driving licence
- Ability to promote individual values, culture, religion, physical needs, gender and sexual orientation in compliance with equal opportunities policies
Knowledge needed:
- Understanding of mental health challenges (especially crisis/emotional distress)
- Understanding of safeguarding & risk management
- Understanding of confidentiality & data protection
Personal Fit
As well as you being the right fit for us, we need to be the right fit for you. You’ll likely suit this role if you:
- Are comfortable with emotionally intense conversations
- Are comfortable working with adults and young people
- Are passionate about reducing stigma and improving access to mental health support
- Are compassionate, reliable and boundaried, with a genuine commitment to supporting people experiencing emotional distress
- Think practically and calmly in the moment
- Are organised and solution-focused, with the initiative to identify opportunities and build new partnerships
Apply on Mikeysline’s job application form which can be downloaded from this page. Candidates will be shortlisted as applications arrive. Job offers will be subject to two satisfactory references and a PVG for supporting adults and young people.For more information, please email enquiries@mikeysline.co.uk
Relief Support Worker - Moray - Now Closed To New Applications
Mikeysline is a Highland, Islands and Moray based mental health awareness and suicide prevention charity, established in 2015. We support both adults and young people through our evening text-based services and on a 1:1 basis at our Hives. Mikeysline sessions are for anyone struggling with their mental health, experiencing emotional distress or thoughts of suicide. Sessions focus on the importance of a person-centred approach and providing a safe, confidential, non-judgemental space to talk.
We are now recruiting for a Relief Support Worker position in Moray, to join the busy Hive based in central Elgin. The Relief Support Worker role is wide-ranging and will involve supporting adults and young people at our Moray Hive, accessible to all Moray residents 11+ years old.
Job Title
Relief Support Worker, based at Elgin Hive. The Hive opens Mondays and Thursdays every week from afternoon into early evening, however additional hours may be required or available.
Closing date for applications
Monday 31st August with interviews being held the following week.
Rate of Pay
£13.45 per hour.
Purpose of the Job
To work as part of a team to provide a safe, supportive and therapeutic environment for any young person or adult in need of mental health and emotional support.
To encourage young people and adults accessing the service to identify their own needs and make their own choices, supporting them to learn and use coping strategies.
To support young people and adults to recognise their own strengths, as well as how to use other resources.
To encourage young people and adults to identify and develop their own support networks.
Main Responsibilities of the Job
Support young people and adults to relieve emotional distress, mental health difficulties or active thoughts of suicide by providing empathy, supportive reassurance, and time for them.
To support young people and adults to improve their own physical and mental wellbeing.
To provide support to young people and adults in overcoming barriers to community inclusion.
To build effective communication with all individuals, partnership organisations and others.
To accept individual values, culture, religion, physical needs, gender and sexual orientation in compliance with equal opportunities policies.
To effectively manage risk and support positive risk taking when working with young people and adults.
To provide flexible support based on individual need and preferences, enabling individuals to make informed decisions and choices.
To treat all with courtesy, dignity and respect.
To uphold confidentiality and be fully aware of all confidentiality-related policies and procedures.
To be aware of, and implement, safeguarding policies and procedures
To maintain and develop professional links with all relevant external agencies, enabling effective signposting.
To attend relevant training and supervisions to develop own skills.
To record notes from support meetings appropriately using Mikeysline’s systems and ensure effective communication with other team members.
To carry out administration work, which could include but is not limited to, report writing, handling money, filing, telephone and computer work.
To take on other duties as considered commensurate to the post.
The Right Person for the Job (person specification)
Qualifications
Level 2 or 3 qualifications in Health and Social Care or equivalent is desirable. Experience of working in mental health, and an understanding and working knowledge of various mental health conditions, is essential. High standard in literacy, numeracy and IT skills is expected.
Demonstrable Understanding
Current knowledge and understanding of challenges for young people and adults in emotional distress and or experiencing mental health issues.
Understanding of safeguarding issues and procedures, risk management, and health and safety.
Knowledge of current legislation including the Care Act, Mental Health Act and Equality and Diversity principles.
Knowledge of data protection and the importance of maintaining confidentiality at all times, including reporting information in accordance with policies and procedures.
Skills & Experience (essential)
Current proven experience of working with young people and/or adults with mental health needs in a one-to-one setting.
Experience in providing information, guidance and support, with the ability to signpost individuals to appropriate organisations.
Ability to take proactive and solution-focused decisions quickly using own initiative.
Effective communication and active listening skills.
Organisational skills and accurate record keeping.
IT Skills.
Experience of partnership working and confidence in dealing with external agencies.
Flexibility and transport
Working in the mental health field requires flexibility and the hours of our services do vary. Candidates will need flexibility to attend training, shadow shifts and possible cover at other locations if suitable.
Personal attributes
Ability to deal with competing demands and multiple tasks. Self-awareness. Confidence in dealing with challenging situations. A highly skilled communicator, comfortable working with young people and adults.
How to apply
Apply on Mikeysline’s job application form. Candidates will be shortlisted as applications are received. Offers will be subject to 2 satisfactory references and a PVG application or update.
For further information please email enquiries@mikeysline.co.uk
Relief Support Worker - Caithness - Now Closed To New Applications
Mikeysline is a Highland, Islands and Moray–based mental health awareness and suicide prevention charity, established in 2015. We provide support to both adults and young people through evening text-based services and one-to-one sessions (face to face, telephone or online) within our ‘Hive’ support spaces.
Mikeysline offers a safe, confidential and non-judgemental space for individuals aged 11 years and up, experiencing emotional distress, mental health challenges, or thoughts of suicide. Our approach is person-centred, empowering individuals to talk openly and receive compassionate, tailored support.
We are recruiting for a flexible, people-focused Relief Support Worker to work with individuals (both adults and young people) living in Caithness who are:
- Experiencing emotional distress
- Struggling with their mental health
- Having thoughts of suicide
You’ll work mainly in our ‘Hives’ (safe, in-person support spaces) in Thurso and Wick, offering 1:1 person-centred support. Occasionally, you may also be providing support to children and young people in schools and there may be opportunities to be involved in other local Mikeysline activities.
Key Details
- Location: Caithness (mainly Thurso & Wick)
- Hours: Relief / flexible hours
- Pay: £13.45 per hour
- Deadline: Monday 1st June 12 pm (noon)
What you’ll do
Core work:
- Listen to the people accessing our services without judgement
- Help them to process their emotions safely
- Support them in developing coping strategies
- Encourage their independence and promote self-directed choices
Practical responsibilities:
- Keep accurate case notes
- Signpost to other services (e.g. NHS, other charities)
- Work closely with partner organisations
- Work with colleagues
- Help with community outreach & awareness-raising in the Caithness area
- Follow Mikeysline safeguarding and confidentiality policies (as well as other key policies)
What we’re looking for
Must-have:
- Be based in the Caithness area
- Experience supporting people with mental health needs on a 1:1 basis
- Strong communication & active listening skills
- Ability to stay calm under pressure
- Good organisation & IT skills
- Experience of, or strong interest in, working with children, young people and adults
- Ability to travel independently in Caithness area
- Ability to promote individual values, culture, religion, physical needs, gender and sexual orientation in compliance with equal opportunities policies
Knowledge needed:
- Understanding of mental health challenges (especially crisis/emotional distress)
- Understanding of safeguarding & risk management
- Understanding confidentiality & data protection
Helpful (not essential):
- Health & Social Care SVQ qualification (Level 2/3)
Personal Fit
As well as you being the right fit for us, we need to be the right fit for you. You’ll likely suit this role if you:
- Are comfortable with emotionally intense conversations
- Are empathetic but boundaried in your approach
- Think practically and calmly in the moment
- Are comfortable with uncertainty and unpredictability and holding space for people who may be in crisis
Apply on Mikeysline’s job application form which can be downloaded from this page. Candidates will be shortlisted as applications arrive. Job offers will be subject to two satisfactory reference and a PVG for supporting adults and young people.
For more information, please email enquiries@mikeysline.co.ukenquiries@mikeysline.co.uk
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